Rent Payment Options for CCHA Residents

The Carroll County Housing Authority is working with GovCard System to provide various options to our residents to pay their rent without having to write out a check or to purchase a money order. The new system has been instituted in various city, county and other government and non-profit institutions to provide a safe and secure method of making payments.

The GovCard System will allow residents to pay their rent using their own debit or credit card or have their rent taken out of their personal checking/savings account. These methods of payments will be able to be made on the housing authorities website by clicking the “pay now” tab, with a mobile app on your cell phone, using your computer, calling a specific telephone number to make the payment or paying your rent at the housing authority office by swiping your debit/credit card on the housing office’s new credit card terminal. You will also have the option of setting up the recurring payments on specific dates so that your rent or other recurring monthly payments will never be late again!

The GovCard System will charge a minimum fee for any of the transactions described in this article. The charges will automatically be withdrawn from your account when you make the requested transaction. The Carroll County Housing Authority is working with GovCard System so that the fees are reasonable.

While much needs to be accomplished before this exciting payment option is available to our residents, we will be sending out a survey next week to all our residents so we can see if you are interested in this payment option. If we have enough interest by our residents in this payment option software system, then we will work closely with GovCard to provide this unique opportunity to our residents. We anticipate that this payment option will not be operational until November 1, 2019. Please watch for the survey and return the completed survey to the housing office as soon as possible. Without your feedback on this new product we cannot move forward in providing better service and efficiency for our residents.